About Us

Improving customer experience through service excellence

Go-centric is a dynamic Contact Centre Outsourcer (BPO) based in the heart of Glasgow’s city centre. We pride ourselves on being a people-centred business; striving to provide an excellent customer experience and solving operational pinch-points on behalf of our clients.  Our committed, skilled and friendly team are key to achieving this.

We’re ambitious and we have high expectations.  Whether it’s speaking to customers directly, managing a team, handling the finances, or doing clever things with data and digital innovations, everyone in go-centric has the same goal: Delivering operational excellence and being outstanding. It’s what sets us apart from our competitors and it’s what we promise our clients. 

Passion

We are completely passionate about what we do

Teamwork

Individually excellent… together, unstoppable

Respect

We show respect to everyone

Integrity

We do everything with unyielding integrity and authenticity

Commitment

Customers are at the heart of everything we do

Talent

We recruit, nurture and grow talented people

The go-centric Team 

Our team delivers excellence every day.  We’re skilled and experienced in running outsourced contact centre services and we’re passionate about being the best we can be – in turn delivering flexible, effective and value-for-money services for our clients and their customers.

David Harper

David Harper

Chairman

Kelly Arrol

Kelly Arrol

Service Delivery Director

Jamie Beal

Jamie Beal

Finance Director