Our purpose is to help people and businesses to grow and thrive. We want to help you be your best, and that means supporting your aspirations and creating opportunities for development and progression, as well as creating a continuous improvement culture where your ideas can be heard and acted upon. We promote from within wherever possible, ensuring career paths are available for those who wish to progress.
From clear role profiles, a supportive performance management process, reward and recognition through to varied opportunities for training and development, the structure is here to help you thrive. Our training academies are designed and delivered in-house, focused not only on the practical training to help you become an expert at your job, but also to develop your behaviours and leadership skills. You’ll have completely supportive training, both when you join and on an ongoing basis, a mixture of face to face, classroom based, eLearning and coaching.
We have a strong belief here at go-centric… “Organisations do not think, act or make decisions…people do”. You are our greatest asset. It’s our job to help you be your best, be motivated and engaged and stay passionate about delivering outstanding service for customers. Our values are embedded into everything we do and our people strategy is based on the cornerstones of Trust, Respect and Belief. Belief in our people, in each other and in the service we provide for our clients and their customers.
When we have active vacancies, all CVs are reviewed by the team. We’re not just looking for specific skills or experience, it’s really important that there are shared values, a belief in our service and a passion for delighting customers. That works both ways, we want you to enjoy working with us and being part of the team.
Once we’ve reviewed your details, if you are shortlisted we’ll arrange a telephone interview. This will give you the opportunity to find out more about us and the role and ask plenty of questions.
If the telephone interview goes well, the final stage of the process is a face to face interview at our offices or via a Zoom video call. We’ll take you through our Assessment Programme where we’ll get to introduce you to the business. We’re really proud of our team and what we do here and we want to share that with you. We’ll assess your customer service skills and capabilities and you’ll get to learn a lot more about the role and what’s expected from you.
We’ll also complete some necessary paperwork to request references and verify your identification, to make sure we’re compliant with our policies and processes.