How we’re leading Britain’s economic recovery
Business service centres like ours can be at the forefront of the recovery as Britain’s economy dusts itself down from COVID-19.
And with our latest initiative we’re putting our money where our mouth is.
go-centric is offering all new customers impacted by the pandemic the first month of services for free.
We want to help businesses now so we can all thrive in the future, because that’s what will be needed if the country is to get back to normal as lockdown restrictions ease.
Contact centres are diversifying and that’s largely because consumer behaviour is changing.
The pandemic has accelerated that change, with more and more people purchasing vital services online.
For example, the “live chat” function in websites is becoming more commonplace. Our skilled staff are on stand-by to help those most in need access the crucial services they have no choice but to pursue online.
But it’s not only our customers who we’re going over and above to help in these unprecedented times.
For now, our staff are working from home, and we’ve supplied them with all the material they need to keep up our usual first-class service for clients.
And when it’s time to come back into the office, we’ll have measures in place to ensure people can go about their businesses safely and effectively.
Some have predicted the coronavirus crisis may spell the end for contact centres.
But for go-centric, we’re determined to make it the beginnings of an exciting new future.