Our Clients

We work with some fantastic brands, across all sectors. From companies with a handful of employees, through to household and high street brand names. We have significant industry expertise in retail, utilities and housing, becoming true brand ambassadors for our clients. The goal is a seamless experience for customers. The end customers would certainly never know that the service is outsourced to another company. For our clients, we’re a critical extension of their team.

SSSSSHHHHH! Not all our clients are listed below. Our full client list includes high street and household brands that we have confidential partnerships with. Brand partnerships so seamless, you would never guess they’d outsourced to go‑centric!

Case studies

We identified that the Grampian health board had a higher rate of contact failure when statistics were compared to other health boards.

We not only significantly increased the contact success rate but also reduced the required number of contact attempts.

NHS Smoking Cessation Service

It is our belief that ‘working in partnership’ should not translate as charging our clients more. This was demonstrated when working with one of our retail clients to build their European Customer Service Centre.

Clothing and Lifestyle Retailer

High Street Brand

The RCM have been working in partnership with go-centric since 2012 and during that time we have jointly created and launched the RCM Connect service with the aim of improving responsiveness to RCM members.

Chris Truman

Director for Business Services, Royal College of Midwives