Case Studies

NHS Smoking Cessation Service

We identified that the Grampian health board had a higher rate of contact failure when statistics were compared to other health boards.

Clothing and Lifestyle Retailer – High Street Brand

It is also our belief that ‘working in partnership’ should not translate as charging our clients more. This was demonstrated when working with one of our retail clients to build their European Customer Service Centre.

Royal College of Midwives

The RCM have been working in partnership with go-centric since 2012 and during that time we have jointly created and launched the RCM Connect service with the aim of improving responsiveness to RCM members.


Central and Cecil Housing Trust

We provide a first point of contact for tenants where they require emergency repairs or maintenance support, specifically out with normal office working hours.